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Ads not showing

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Comments

13 comments

  • Support
    • Journey Support Team

    Hi Andrew! It looks like you have the script wrapped in a style tag. Here's what I'm seeing:

    <style class="wpcode-css-snippet"><script type="text/javascript" async="async" data-noptimize="1" data-cfasync="false" src="//scripts.scriptwrapper.com/tags/69375906-2604-4775-ab55-8040015a2526.js"></script></style>

    You'll want to just remove the style tags so it's left as a normal script like so:

    <script type="text/javascript" async="async" data-noptimize="1" data-cfasync="false" src="//scripts.scriptwrapper.com/tags/69375906-2604-4775-ab55-8040015a2526.js"></script>

    Let us know if that does the trick!

    0
  • Andrew Smith8279

    Thank you for the reply. I've just updated it, would you be able to check and see if it's setup properly now?

    0
  • Support
    • Journey Support Team

    It's looking good on my end now when I bust the cache, so I would just clear out any caching plugins, CDN caching (like Cloudflare), and have your host clear your server side caching. Then you should be all set!

    0
  • Arie Williams

    Hello, I have installed the ads txt file. Unfortunately I am not seeing any add showing up. 😕 At first we troubleshooted some things last night, but not sure what's the issue today?

    0
  • Support
    • Journey Support Team

    Arie Williams everything seems to be running as it should be! You might need to clear your cache!

    0
  • Arie Williams

    Can you see the ads?

    0
  • Support
    • Journey Support Team

    Hi Arie! I'm seeing ads running on your site too, so it's possible you're not seeing ads due to browser caching or an ad blocker. Everything is looking good on our end, though! I would just check your browser extensions, clear your browser cache, and you can also try looking in an incognito window or different browser.

    0
  • Arie Williams

    Something weird, can see it on mobile but not desktop. Lol 

    0
  • Arie Williams

    Last thing, will this be reflective in the dashboard where it shows pageviews and sessions etc. Or how long does it take for those to start showing in dashboard?  

    0
  • Support
    • Journey Support Team

    Yep! Everything is reflected in your dashboard the next day, so yesterday's earings and sessions are now tracking. 

    0
  • Stephen Malip

    Hello, I have activated the Grow plugin, yet ads aren't showing on my site, I temporally disabled it a couple of weeks ago!!!! I have created a message and it hasn't been replied!!!

    0
  • Support
    • Journey Support Team

    Hi Stephen Malip ! It looks like you have an extra <div> wrapping your post content area that was throwing the ad script off. There's also blocklist code in this <div> for the Universal Video Player, so that ad placement won't show on any of your posts. Here's what the <div> looks like for reference: 

    We had to make an adjustment to take this into account and now you should be seeing more content ads throughout your posts. I'm seeing all ad units load great on my end, so if you still don't see ads, you should make sure you're not running any ad blockers and aren't logged into WordPress. We also have a full article on how to troubleshoot if you aren't seeing ads – in your case since ads are loading, you would want to skip to Step 7.

    Thanks!

    0
  • bhavic gedekar

    Even after the site got approval from the mediavine journey platform on October 29, today is November 8, ads are not showing on my site. When I open my site from PC or smartphone, instead of ads, I only see the promotional banner of mediavine journey in the middle of the content, whereas other ads should be visible in the content.

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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