A site with the name "..." already exists
Answered
When I attempt the initial onboarding, on the “Let's Get Your Business Info” page I get an error that my website name already exists and can't move forward.
History: I was accepted to MediaVine 4-5 years ago with this site but never set up ads. Since then, I took time off from posting and traffic has dipped below the new threshold. I presume it's saying it already exists from when it was accepted back then.
Thanks in advance for any help.
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Hi John, I've been trying to reach someone at that email, but no one responded as of yet that is why I posted here. Any update would be greatly appreciated. I am going to shoot another email right now, hopefully someone will get back to me.
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Hi Sikandar. I'm seeing your email with our payments team, and they'll be able to look into things and get back to you. Thanks!
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I have the same problem for my site spiritanimals.info would you mind checking and resolving please.
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Hey Martin Durrant - it looks like there's already a Grow site with ‘Spirit Animals’ as the title. Could I have you try updating your Grow Site Name (found under Grow Settings > General) to Spirit Animals.info, and try onboarding once more?
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Support That worked, thank you for quick reply.
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I have this same issue with biologyinsights.com
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I have fixed it, to fix that issue go to Settings > General and change name of website to domain for example
“biology insights” Remove it and use “biologyinsights.com” on the name
it should write like that
Busniess Name: biologyinsights.com
Domain name: biologyinsights.com
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Yes they suggested that above, I have also documented here https://medium.com/@trig79/mediavine-journey-a-site-with-the-name-already-exists-error-64820ae95493 in case people are searching for an answer.
The issue is simple, the name validation needs to be done earlier, little point in allowing people to name a project, only to find out on application that you can't have it.
anyway easily resolved when you know how and and mediavine support were quick to answer, which is awesome.0 -
Hi everyone!
I am having this same issues for a site that I just bought that used to have Journey before. It just got approved for Journey and I am trying to do this step:
Let’s Get Your Business Info
and this comes up every time, tried logging out and in again and it always stops at this step:
“A site with the name All Birds Species already exists”
I have tried changing the name but same issue happens:
“A site with the name Allbirdspecies website already exists”
“A site with the name Allbirdspecies.com website already exists”0 -
Hey Karl Finn - thanks for reaching out, and for letting us know! I've made an adjustment which might help - can you give onboarding a try once more and let me know if you're still getting stuck?
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Thank you Support That worked and everything is working now, thanks for your help :)
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I am experiencing the same issue. I have never worked with any other ad platform before. Please let me know how to solve.
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Hi Mazedul Islam - thanks for reaching out! We'll need to know the name of your site in order to assist. Could you follow up and provide us with this information? Thanks!
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Hello, Support. The site name is: familycookware.com. Please check. Thanks in Advance!
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Thanks Mazedul Islam - as soon as we have an update, we'll be in touch
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Mazedul Islam - you should be all set. Please let us know if you have any trouble with this after logging out and back into your account!
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Great, Support. Worked smoothly. Now waiting for ID verification :). Thanks
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