Support

I just double-checked on our end and ads are loading great.  If ads are only loading on your end in incognito, then it usually means that you can clear your browser cache or it could mean you have ...

Ok, I've spoken with our engineers and we're forcing the ad script to be active on your site again.  We're still looking into what might have caused this issue, but at least in the meantime you sho...

That's strange!  The “Enable Ads Script” button is ultimately a link that takes you to the Journey page of your Grow For WordPress settings in the WordPress Admin.  Could you try going to your Jour...

What I would recommend is logging into your WordPress Admin and then going to the Journey dashboard and clicking Enable Ads Script.  Clicking that button should just link you to an area of your Wor...

Hi Julie!  We can confirm the ad script is on your site and there are no obvious conflicts at play.  It just looks as if the script hasn't been enabled yet.  Could you go to the Journey Settings se...

In that case, you actually have two options.  You can go back to the Journey dashboard, click Install Manually, and then have your friend insert the ad script in the same manner they added your Gro...

Awesome, that's great to hear!

Jessie Bernhardt thanks so much!  It looks like your first url mapping rule is overriding the ads.txt redirect and forcing it to redirect to /blog/ads.txt.  Since advertisers need to be able to acc...

Debra Cummings Ashley Schuering, it's possible that you're not on the latest version of the Grow For WP plugin.  Would you be able to log into your WordPress Admin, check the plugins page, and see ...

Hi Jessie Bernhardt, can you provide a screenshot of the URL Mappings setting in your Squarespace admin?  You can find it by logging into your account, accessing the Settings area, clicking on Deve...