Support

Heidi Bruaw it looks like the error you're seeing isn't mentioning that the ads.txt file hasn't been automatically added to your site by our plugin.  I can provide you with your site's specific ads...

Pierce Hogan just to confirm, you've tried logging into your WordPress Admin first, then adding /wp-admin/admin.php?page=grow-journey-enable to the end of your domain's url(e.g. https://site.com/wp...

Hi Kathie Lapcevic I've double-checked this morning and it looks like the privacy policy language is now appearing on your site, so you should be all set!

We think we've spotted the issue and for most that are encountering this issue, you just have to make sure that what you have entered in the privacy policy link is the same as the url on your site....

Thanks Kathie!  We're looking into it on our end as to why the privacy policy isn't getting added by our script, but I can also confirm that ads are working and you should have access to your dashb...

HI everyone, we're looking into this on our end.  We'll be sure to follow up once we get more information.

Are you referring to the onboarding flow where you were getting started with Journey or are you referring to the Journey Settings section of your dashboard?  Here's what we're seeing on our end:Are...

Peter Hoang have you tried following these steps yet?https://journeymv.zendesk.com/hc/en-us/community/posts/24888079035419/comments/24932919059611

Heidi Bruaw thanks for following up!  I spoke with the team and it sounds like the underlying problem was there is still an AdSense script loading on your site, likely coming from the Google Site K...

Hi Kathie!  It looks like you have the privacy policy link saved as /privacy-policy instead of /about/privacy-policy, so I'd recommend going into your Journey settings and updating the url and see ...