Support

Hi Alissa,When it comes to ads on WordPress pages, we deliberately don't place in-content ads on those pages.  We only show in-content ads on posts.However, if you're also requesting to block ads l...

Ok Chelsea Barton we've made an adjustment on our end with the ads.txt file that should make it compatible with Blogger.  Could you try going into the Grow dashboard, getting the ads.txt content fr...

HI Chelsea,Thank you for bringing this to our attention!  We've escalated this to our engineers and see if there's anything we can do on our end to resolve this.  We'll be sure to tag you in this t...

Hi Janine,Could you try logging out and logging back in to your Grow Publisher Portal?  Once you do that and click Start Your Journey or Finish Journey Setup, it should take you back to the ad veri...

Hey Sarah,When you finish the onboarding steps and ads are displaying on your site, you should be able to go into the Journey Settings section of your dashboard and update the Business Name.With re...

Hi Sarah, we'd be happy to look into this for you!  For some additional insight, could you let us know which days showed as having zero sessions and zero earnings.  When we check on our end, we're ...

Heidi Bruaw it looks like the error you're seeing isn't mentioning that the ads.txt file hasn't been automatically added to your site by our plugin.  I can provide you with your site's specific ads...

Pierce Hogan just to confirm, you've tried logging into your WordPress Admin first, then adding /wp-admin/admin.php?page=grow-journey-enable to the end of your domain's url(e.g. https://site.com/wp...

Hi Kathie Lapcevic I've double-checked this morning and it looks like the privacy policy language is now appearing on your site, so you should be all set!

We think we've spotted the issue and for most that are encountering this issue, you just have to make sure that what you have entered in the privacy policy link is the same as the url on your site....