Support
- Journey Support Team
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Recent activity by Support-
Official comment Hey Aya Caliva !You can update your payment info within the Payment Profile tab found here. To get there, navigate to your Analytics Dashboard and click : View Payments
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Hey Dawn,I don't want to leave you hanging here, but wanted to let you know that we will have the option to move ads from certain pages here shortly. We'll send a help article your way when it's re...
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Hey Aya Caliva – Ad spend takes time to “ramp up” as advertisers learn about your audience. This can impact things like fill rate and CPM in the beginning, and with smaller sites that have a lower...
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Hey Debra Belsha , Elizabeth, just a note that I pinned up at the top here-- at this time, there we don't have ad density settings to change for you, as it's universally the same throughout all Jo...
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Hey Lita this has been fixed for you, our ad technology just needed time to target!! But yes- you may see some of the same ads, especially as advertisers are learning to spend on your site. Just re...
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Yes, this looks like expected behavior!
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Official comment When it comes to ad density- If this is your first experience with ads on your site we do understand that it can take some getting used to. Here are a few things you should know:After ads are initi...
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When it comes to analytics discrepancies, this is something that we've been watching for awhile now with different sites and it comes down to that fact that no two third party analytics tools are g...
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We do require waiting the first 90 days, however feel free to email into the above email to request your termination, as we've been looking at each situation individually.
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