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Grow Support said I should reach out to Journey Support

Sandra Mayernik

It seems that I might be having trouble with grow “sticking”.  I'll try to explain…. every time I login to my publisher dashboard I get an Task message “Privacy Policy Not Found” and “ad Script Not Found” (even though both URL exist and are correct……  )








AND every time I login to my wordpress dashboard I get the “This Site is Connected to Grow but This User Does not have Access” message……  

and my Earnings screen looks like this 


 

 


Is this normal behavior?

PS: I did post this question to the Grow forum and was told that it is a Journey question

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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