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Journey Can't Find my Ads Script

Sarah

Hi, I'm trying to set up ads, and I keep getting error messages that Journey can't find my Ads Script. I'm on a Showit website. I've cleared the cache, I don't have any of those bad plugins they mentioned, and I've even reached out to GoDaddy to clear my cache. I don't know why this isn't working. Please help!!

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  • Sarah

    Hi, I'd really like some help with this. I've spent hours trying to figure this out. I just deleted Iubenda, thinking this might be the problem, and it still can't find the script. Would be great if someone could give me some support!

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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