Ad Script and Privacy Policy Not Found

January 16, 2026 21:29

I keep getting the errors Ads Script Not Found and Privacy Policy Not Found. Every time I delete my site cache, the errors disappear for a few hours and then reappear. It appears that the ad script is working. I contacted my host, and they didn't detect any issues. I have deactivated each plugin to test it and haven't found an issue. I am truly unsure how to proceed next to resolve these errors. Thanks for any ideas!

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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