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How long does it take to be approved or denied?

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  • cooking joyful

    Hello Jennifer I wanted to ask you, please, did you solve the problem or do you still have it? I sent my ID and they haven't replied to me yet, and it's been 24 hours. Should I wait, or should I message them somewhere else? Please tell me what you did and what your status is now.

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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