Action Required: Fix Ad Serving Issues (Privacy Policy, Script, & Ads.txt)

January 13, 2026 12:40

I’m seeing 'Missing Ads Script' and 'Ads.txt out-of-date' errors in my Grow dashboard, even though they are active on my website. At the same time, my Print Pass has stopped functioning for recipe printing. I’ve double-checked my settings and everything looks right on my end. Is anyone else seeing these false-positive errors or having trouble with the Print Pass feature?

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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