ads.txt and privacy policy

January 07, 2026 13:57

I have always had to update my ads.txt manually every so often, but for the last month or so it will not update.

Also, this morning I noticed the link to my privacy policy is being flagged as unreachable, but it hasn't changed as is working.

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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