Ads.txt Out-of-Date

November 27, 2025 04:13

Hi, I have always been updating the ads.txt manually for the past year but this time, I keep getting the error saying ‘We were unable to verify the ads.txt file.’ no matter how many times I try updating.

Also the downloaded ads.txt (latest version) seems to be the same as the one I updated 2 weeks ago, which starts from # Ads.txt v20251112. Is this really the latest version?

Could you please advise?

Natsuko / platesbynat.com

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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