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ads.txt are not able to verify

Cindy Her

I need help figuring out why my ads.txt are not able to verify. I did purge the cache on my website after I installed the updated one. But when I go and refresh it on my grow account, it still gives me a ads.txt not able to verify notification. 

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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