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New Mediavine Dashboard GA4 Problems

Julie Boston

I have two sites on Journey, I already got one properly connected. The other one the dashboard has all the other GA4 property options (including the correct one) greyed out. I've tried dozens of times to connect the Google account, do the permissions, etc. Everything works fine, but it still won't allow me to choose the correct GA4 account for that website. 

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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