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ads.txt is missing or out-of-date.

Alex Brown

I'm receiving a message: “Your ads.txt is missing or out-of-date. This will affect your earnings if not corrected. If using Grow for WP, troubleshoot here. If not, follow the manual instructions below and then refresh this alert.”

I've updated ads.txt on my site, cleared the cache on my site, and got my host to clear the server cache too. 

 

However, every time I hit refresh I still get “We were unable to verify the ads.txt file.”

 

What can I do to fix this and make sure my earnings aren't affected?

 

 

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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