Skip to main content

Urgent: Ads.txt Issue Affecting Earnings and Ad Display

afzal

Dear Mediavine Support Team,

I hope you're doing well. I’m writing to request your assistance with a persistent “Ads.txt Out-of-Date” warning on my dashboard (screenshot attached).

I’ve already refreshed the ads.txt file and also ensured that ads are enabled through the Grow plugin, but unfortunately the issue still hasn’t been resolved. In addition, I’ve noticed a decline in my earnings (around 30%), and at times, ads aren’t displaying at all — which I believe may be related to this issue.

I would really appreciate your help in reviewing the situation and letting me know if there’s anything else I should do to get this fully resolved.

Thank you so much for your support.

 

0

Comments

0 comments

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

Please sign in to leave a comment.

Powered by Zendesk