Overwhelmed. Please help

April 11, 2025 16:31

I just got accepted to journey. I was seeing adds perfectly the first day and now they are gone.

Then I had to update the Grow plugin and everything disappeared.

I keep reading things and don't understand how to fix it. According to Journey Settings everything is fine and connected. Here is a page:

https://spicymelonblog.com/flying-with-a-cat/

Thanks for any help or guidance!

Comments

1 comment

Vanessa Lantos Daly

April 12, 2025 14:50
Hey there, after deactivating a bunch of non-essential plugins and reading a lot, adds are working again.
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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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