Dashboard showing less sessions than Google Analytics

March 24, 2025 06:58

Hello team,

I'm wondering why my analytics dashboard in publishers account is showing less/lower sessions count than my google analytics data?

Thank you!

Comments

3 comments

Ankush Saha

March 28, 2025 16:59
Yes, that’s correct—I’ve been experiencing the same issue over the past few days. My Google Analytics is showing a significantly higher number of sessions, while the Grow dashboard reflects 30%–40% fewer sessions.
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PAOLA SANCHEZ

March 29, 2025 20:24
Yes, this has been happening to me too! :( any updates?
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Ankush Saha

April 01, 2025 09:45
Yes, the sessions are now aligning correctly with Google Analytics, which is a relief. However, I’m quite worried as both the RPM and CPM have taken a significant dip—almost 40% to 50%. I’m really not sure what’s causing this sudden drop, and it’s becoming a bit concerning.
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Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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