G4 Time Zone and No RPMs

March 13, 2025 12:41

I received an error that I need to change my G4 TimeZone to New York. My G4 is already set to it. It's been weeks and hasn't corrected itself.

My account is also stating my RPMs are at 0.

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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