Onboarding stuck on accepting TOS ?

Answered

February 05, 2025 10:33

Hello

My Site got accepted to Journey but i am experiencing a strange bug that hinders me to accept the TOS, thus i am stuck getting it activated.

Can you please check and help me ?

I tried different browsers - but same

Comments

2 comments

Official comment
Support

Journey Support Team

February 05, 2025 14:41 Edited
Hi there! Our engineers are looking into this and we'll post an update here as soon as we have one.
UPDATE: This has been resolved!
Artur Kre

February 05, 2025 14:23
i just tried again after your reply and it finally worked !
0

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Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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