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Earned this Month Dollar Amount not changing

Jen Ambrose

Hi! It's been days since my “earned this month $" has changed. I have steady traffic to my site, and my ads are running. I have no error messages either. This has never happened before and I feel like something is defintely wrong, but can't find an email address to speak with anyone. 

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Date Votes
  • Support
    • Journey Support Team

    Hi Jen Ambrose ! I took a look and added up your daily earnings from January, and on my end that number matches the number seen in You've earned X on Journey by Mediavine so far this month! 

    So everything looks to be working as expected. Could you let us know if you're still seeing this issue on your end, though?

    Thanks!

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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