Need my caching to be cleared

Completed

January 07, 2025 17:36

Hi Grow Team,

We’ve updated the 301 redirect for our ads.txt file on modernbocamom.com. However, it seems your system is still referencing the old URL due to caching. Can you refresh your cache or recheck the updated location to ensure the new ads.txt configuration is detected properly?

Thank you for your help!

Comments

1 comment

Support

Journey Support Team

January 07, 2025 17:43
Hi Michelle Olson-Rogers ! There shouldn't be any caching on our end as far as the ads.txt file is concerned. When I visit https://modernbocamom.com/ads.txt, I'm also not redirected to the ads.txt file on our servers. I would have your host or developer take another look at the redirect. When the redirect is working, navigating to your ads.txt through the above link will take you to the URL that starts with https://adstxt.journeymv.com/sites/ that you see under Journey Settings → Ads.txt → Ads.txt URL.
Thanks!
0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

Please sign in to leave a comment.