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Ads appearing in Customizer.

Completed
Tunrayo Johnson

Hello,

Ads are currently appearing on my customizer page making my page builder (Kadence) not work properly in customizer. 

Here is an image for reference. Kindly assist to not make ads appear in the customizer so my page builder can work properly

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1 comment

Date Votes
  • Official comment
    Support
    • Journey Support Team

    Hi Tunrayo Johnson ! Currently, Journey doesn't have a way to disable ads when logged in to WP-Admin, but we appreciate this feedback. In the meantime, if you're bumping into issues, we recommend temporarily enabling an ad blocker extension while editing to prevent these ads from loading in.

    Thanks!

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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