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How to see if the ads.txt file is up to date or needs to be reinstalled in Journey

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  • Official comment
    Support
    • Journey Support Team

    Hi Jwhite ! If your ads.txt file is out of date or missing on your Journey site, you'll have a notice at the top of your Grow dashboard that tells you it's out of date or missing. As long as you don't see any notice there or when you look under Journey Settings → Ads.txt, you can assume you're good to go!

    Thanks!

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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