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Site migration/URL question

Adultsplaysports

I migrated hosts and--long story short--the site has changed from non www to www (prior to that it was redirecting). Since I migrated, I've noticed duplicates in my analytics for the same post. My earnings have also dropped significantly. When you enter your URL in Journey, it only accepts the root URL (non www) as far as I can tell, but wondering if there's something else broken??

 

 

 

 

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Comments

4 comments

Date Votes
  • John
    • Journey Support Team

    Hi Adultsplaysports. Most of the duplicates in the screenshot that you shared are likely due to the canonical URL changing to add the “www” as you described (it looks like one may just have a different format for the category, but the rest look to be identical). It's possible that the URL switch created some duplicate records. It's likely that the duplicate posts will fall off and stop showing over time with the URL switch, but we'll have our data engineers take a closer look next week.

    In the meantime, the duplicate posts showing in top posts won't affect your earnings at all as those are calculated separately. 

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  • Adultsplaysports

    can you confirm that within Journey, there is only the option to add a site's root domain, which will cover both www and non-www?

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  • John
    • Journey Support Team

    Hi Adultsplaysports. The analytics for the site are coming from Grow, and when you initially set things up with a URL, the “www” subdomain would be removed and the root domain would be used. 

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  • John
    • Journey Support Team

    Hi Adultsplaysports. I just wanted to send a quick update that our data team was able to get things updated following the URL change, and you should no longer be seeing duplicates. Thumbnails and the full page name aren't showing for some pages, but they should refresh in the next couple of days. Thanks!

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