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Ads showing issue

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7 comments

  • John
    • Journey Support Team

    Hi Muhammad Naeem Bashir. We've had our script re-crawl the site, and ads are now appearing in the articles. The sidebar is sticky, so the sidebar ad will not display. If the sticky style is removed, our script will be able to place the sidebar ad. Thanks!

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  • Muhammad Naeem Bashir

    Ads take a lot of time to show

    0
  • Support
    • Journey Support Team

    Hi Muhammad Naeem Bashir ! Ads are loading normally on your site for me, and you can refer to this open thread on the same topic for more information. I'll also copied the relevant part below for your convenience. 

    Journey ads are lazy loaded and the ad auction takes place in real time, so it's totally normal for ads not to load immediately. Also since you're the site owner and frequently visiting the site/logged into the site, the premium ad campaigns are quickly used up on your IP address within the first few pages views, so ads won't always be served to you. This could also be why it sometimes doesn't look like ads are loading or why it appears that ads are loading slowly. However, this is completely normal behavior and everything we see on our end indicates ads are loading as expected for your readers.

    Thanks!

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  • Muhammad Naeem Bashir

    I have shifted my site from Blogger to WordPress and installed the Grow plugin, but ads are only showing in the header.

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  • Support
    • Journey Support Team

    Muhammad Naeem Bashir I had the script re-crawl your site, so you should be seeing ads now. Thanks!

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  • Muhammad Naeem Bashir

    Ads are not showing in the sidebar of the site.

    0
  • Support
    • Journey Support Team

    Muhammad Naeem Bashir You should be seeing sidebar ads now!

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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