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Error for setting up Business Name

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SLED & TED STORES INC.

hello! I was just accepted & am in the set of setting up my business domain by entering my website. Unfortunately I added the website and business name, clicked next, but then Pressed the 'back" button to go to the previous screen. When I wanted to go forward again, I get the error message saying that a “A site with the name {my business name} already exists”. And I can no longer reenter the website domain and proceed…


 

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  • Official comment
    Support
    • Journey Support Team
    Edited

    Hi SLED & TED STORES INC. ! If you log out of your Grow Publisher Portal, log back in, and then click “Finish Journey Setup”, you should be taken right to the next step in the onboarding process of adding the ad script instead of to the business domain step. Thanks!

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