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How to stop running ads but keep inline forms?

Sharlene - YippieYarnYay.com

Hi
I would very much like to stop running journey ads on my blog since I cannot toggle off certain ad categories. I'll wait with the ads until my blog is big enough to apply for Mediavine where I have full control of which ads I would like to be shown on my blog.


I would still like to keep the inline form so visitors easily can sign up.

Can you please help with this?

Thank you.

Sharlene

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Comments

3 comments

Date Votes
  • Support
    • Journey Support Team

    Hi Sharlene - YippieYarnYay.com ! If you want to terminate your account, please email help@journeymv.com with your 30 day termination notice in writing.

    Once you're cleared to terminate the account, you would just need to remove the Journey ad script from wherever you added it on your site if you added it manually. 

    If you're using the Grow for WordPress plugin to add the ad script though, you can paste the following URL into your browser while logged into WordPress: yoursitename.com/wp-admin/admin.php?page=grow-journey-disable and you'll see a setting to disable Journey.

    As long as you continue running Grow though, whether through the Grow for WordPress plugin or just the Grow script, the inline form should still load on the site. 

    Thanks!

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  • Sharlene - YippieYarnYay.com

    Hi

    The URL thing you provided did not work unfortunateluy.


    I did turn off the Grow for WP plugin in WP. So nothing is showing now. I very much want to keep the spotlight inline form. Can you please help explain or video show how I do that?

    thanks

     

    0
  • Support
    • Journey Support Team

    Hi Sharlene - YippieYarnYay.com ! You can install the Grow script manually following the instructions in this article (it says it's for non-WordPress sites, but it's for any site that's manually installing the Grow script instead of using the plugin.) Then you can change any Grow settings in your Grow Publisher Portal, but the spotlight inline form should just start loading in again by default.

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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