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Ads not showing in content or sidebar after theme changed from Elementor to Kadence.

Shiny Jobet Samuel

Hello team,

I recently changed my WordPress theme to Kadence(Restored 316 Theme). Since the theme update, only the sticky ads at the bottom of the screen and inside the WPRM recipe card is displaying. None of the ads in the content or sidebar are showing since the theme switch. 

My site URL is : https://kitchensavouries.com/

Based on the related conversations, it looks like I might need a manual crawl? Could you please check my account and let me know if that’s the case or if there are any additional steps I need to take?

I also got in touch with the theme support and they too recommended to get in touch with Journey to get a manual crawl.

Thank you so much in advance for all your help!

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Comments

1 comment

Date Votes
  • John
    • Journey Support Team

    Hi Shiny Jobet Samuel! Thanks so much for letting us know about the theme update. We had our script recrawl the site, and ads should be displaying now. You should be all set.

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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