Traffic drop in GA since joining Journey

Completed

December 13, 2024 09:41 Edited

Is it normal for website traffic to drop dramatically since adding Journey — is this just the initial phase, or are the numbers not being tracked correctly? My website is www.theitalyedit.com. Thanks.

Comments

2 comments

Official comment
Support

Journey Support Team

December 16, 2024 13:08
Hi Livia Hengel ! This shouldn't be related to Journey and should just be an issue with your GA4 implementation. I'd just check your GA4 tracking code and here's an article that should help troubleshoot. Your host should also be able to help with this.
Thank you!
Laura

January 15, 2025 07:22 Edited
I had the drop in traffic like that in December and it was because my GA tag wasn't working. They weren't happy with my consent preferences. So check all that.
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