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Ads affecting photos on homepage and share buttons

Jane Geffin

Hi there, since Journey ads have gone live on my site just over a week ago, the layout of the photos on my homepage has been affected, as have the share buttons at the end of each post. Is there any way they can be changed back to how they were previously? I'm attaching two screenshots showing the issues

 

 

 

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1 comment

Date Votes
  • John
    • Journey Support Team

    Hi Jane Geffin! I took a look at the site, and I'm not actually able to replicate the issues in your screenshots on my end. Both the post grid photos on the homepage and the share buttons are displaying correctly on my end. They display just fine even if I use a cache-busting query string. Typically, issues like those you're seeing are related to caching or a CSS optimization (like a Critical CSS solution). It would make sense to go ahead and clear out all of the caching on the site, close your browsers and clear out the data there, and to clear out any critical/used CSS as well to see if that corrects the issue on your end. Thanks!!

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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