Injected text doesn't seem to be showing up on privacy policy

December 11, 2024 07:35 Edited

Hi there,

I noticed previously that the injected privacy policy text was showing up but now it doesn't seem to be. I did make some structural (headings, p tag) simplifications to it because the added text was overlaying strangely on the previous text. I just want to make sure I am compliant :). Could I put the text in manually worst comes to worse?

Thanks!

Comments

3 comments

John

Journey Support Team

December 11, 2024 15:07
Hi Ryan Kretch. There was just a typo in the privacy policy URL that you had entered in your Journey settings (letter “y” was duplicated). I updated it, and you should be good to go. Thanks!
0
Ryan Kretch

December 11, 2024 15:18
Hey John ! Thanks - I may have accidentally did that earlier 🤣. However, I still don't see the text showing up even when I clear the cache. Do you see it on your side?
0
Ryan Kretch

December 11, 2024 15:42
Thanks I see it now!
0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

Please sign in to leave a comment.