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Mobile Sidebar Ads Not Showing

Comments

3 comments

  • John
    • Journey Support Team

    Hi Rayane Khelfaoui. This is actually normal behavior - the sidebar ads only display on desktop. The ads are intended to display in a sidebar that's next to the content, so they only display on desktop screens with this setup. Thanks!

    0
  • Rayane Khelfaoui

    can you pls check if the ads are running perfectly fine on my website if there is any issue??

     

    0
  • John
    • Journey Support Team

    Hi Rayane Khelfaoui! Yes, ads are targeted correctly and working well on the site. Thanks.

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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