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Video ads ruining CWV and UX

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1 comment

  • John
    • Journey Support Team

    Hi Padma Kumar. The Universal Player (the sticky player that loads in the corner) and outstream in-content video ads (those that load into in-content ad slots) shouldn't affect your CWV at all since they'll load asynchronously with our script. Also, the outstream video ads will sometimes load into an in-content slot but not always - it just depends on the bidding. There isn't a way to block these, but you can block individual ad units on certain posts. This article goes into how to do that. If you would prefer to keep ads from displaying above your featured image on mobile, you can also wrap that section in a div. We have more on how you would do that here. Thanks!

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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