Ads Suddenly Not Displaying

Chris C

December 05, 2024 22:29

My ads were working fine yesterday but today no ads will load anywhere in my site (buildingcode.blog). I don’t believe I changed any setting on Journey or my site. I worked through the entire help article but still no luck.

Comments

1 comment

John

Journey Support Team

December 06, 2024 17:20
Hi Chris C! It looks like a Weebly commerce script on your site was having a conflict with a script that runs with our wrapper. We were able to make an adjustment, and ads should be displaying on the site. Thanks!
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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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