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Sidebar ad appears in the content area

Leo H

Hi Journey team:

In my website, the Sidebar ads seem to be inserted into the content area:

Since my website does not have a sidebar for now, maybe we can remove the sidebar ads first and only keep the ads in the content area. I can then apply to update the script after I add a sidebar to the website.

 

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Comments

2 comments

Date Votes
  • John
    • Journey Support Team

    Hi Leo H! Thanks for reaching out. We needed to have the script recrawl the site. You should no longer be seeing the sidebar ad overlapping, and in-content ads should be displaying properly now - they won't be inside of the grid as that could cause overlap and other display issues. Thanks!

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  • Leo H

    In-content ads in the grid were OK, but this is fine too, I can turn off infinite scrolling to accommodate the ads below the content area. Thanks for the update!

    It would be better if Journey could support ads in the image feed :)

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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