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Does Journey shows Ads on the Google Web Stories?

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3 comments

  • Official comment
    Support
    • Journey Support Team

    Hi Marcellop ! Thanks for writing in. Journey does not support Google Web Stories at this time.

  • Marcellop

    Thanks Rachel. I have a quick question that’s not related to the current issue.

    I’ve noticed a 404 error for mraid.js in my 404 log monitor, and I’m unsure about what might be causing it. Could you kindly clarify what this error means and why it’s occurring? Also, could you guide me on the best steps to resolve it?

    Thanks so much in advance for your help!

    0
  • John
    • Journey Support Team

    Hi Marcellop. That 404 is likely related to an ad from a particular creative that didn't load in properly. It's not uncommon to see 404s like this and console chatter with programmatic advertising, and it's something that you should be able to safely ignore. Thanks.

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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