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ads.txt

Danie Barnard

Hi everyone,

I'm reaching out for help with setting up the ads.txt file for my site, greatfood.ie, as I'm running into some issues. Here's what I've done so far:

  1. I used a plugin to add the ads.txt file and successfully removed Google’s entries.
  2. I contacted Hostinger to clear the site cache, and they confirmed it has been cleared.

Despite these steps, when I visit https://greatfood.ie/ads.txt, the file appears blank. I'm unsure where to find the correct ads.txt entries for Grow, so I can manually add them using the plugin I already have. Unfortunately, the help page for Grow seems outdated and doesn't provide the necessary instructions for this process.

Could anyone in the community guide me on the following:

  1. Where can I retrieve the correct ads.txt entries for Grow?
  2. Are there any specific steps I need to follow to ensure the file is properly updated and detected by Grow?

Any advice or suggestions would be greatly appreciated. Thanks in advance for your help!

Best,
Danie

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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