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Fresh Approval No Adds on Site

Completed
aqsha khan

Hey,

 

I'm new here. I just get approval yesterday. I've added script via wordpress. There are no live ads on my side. Should I wait for sometime or there are few actions that I've to take to make ads live?

 

 

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Comments

3 comments

Date Votes
  • Support
    • Journey Support Team

    Hi aqsha khan ! You need to finish onboarding and add the ad script to your site for ads to load. You can do this in your Grow Publisher Portal dashboard by clicking “Finish Journey Setup”. 

    Thanks!

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  • aqsha khan
    Edited

    I've done this. Still, the ads are not live.

     

    We found conflicting ad codes from your site from Google Adsense and Ezoic Ad Network ad networks. Launching ads with Journey requires removing code from any previous programmatic ad partners. If an agreement with another ad provider binds you, stop here. See this Help article for more information on exclusivity requirements.

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  • Support
    • Journey Support Team

    aqsha khan it looks like there's still reference to AdSense and Ezoic in your site's source code. You'll need to remove all old ad code and then clear your cache before you'll be able to onboard. We have an article on different ways to remove old ad code here, but if you need assistance your host should also be able to help. Thanks!

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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