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Can't find onboarding email

Completed
Larch Gauld

I received my acceptance email a few months ago, and I was waiting to leave SheMedia before completing my onboarding, but now I can't find it! How do I get a new one sent to me?

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Comments

4 comments

Date Votes
  • Support
    • Journey Support Team

    Hi Larch Gauld ! You shouldn't need the acceptance email to onboard. You should be able to click “Finish Journey Setup” in your Grow dashboard, accept the terms of service, and then complete the onboarding process. Thanks!

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  • Larch Gauld

    Hi Rachel Johnson thank you for your response. I do not have the option to Finish Journey Setup in my Grow dashboard, just Grow Bookmarks and Profile

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  • Support
    • Journey Support Team

    Hi Larch Gauld ! This is your Grow account where your bookmarks are saved. You'll need to go to your Grow Publisher Portal and log in there.

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  • Larch Gauld

    thank you, I seem to have used a different email address, hence the confusion!

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