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Top Pages not correct

Completed
Charlotte

Hi

Im having issues with my top pages report. The information is not updating correctly when changing between Yesterday, Last 7D, Last 30D and Last 90D. Its also showing a lot more page views then my earnings pageviews. I think its getting stuck and not changing to view the different options 


adorecharlotte.co.uk


Thank you 

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Comments

4 comments

Date Votes
  • Support
    • Journey Support Team

    Hi Charlotte ! Is this still happening for you? On my end, this is all functioning normally when I change the date range. It could be an issue with network connectivity or a conflict with a browser extension. You could try looking on another device or a different browser (Chrome, Safari, etc) to see if that makes a difference.

    Thanks!

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  • Charlotte

    Hi Rachel, 

    Thanks for getting back to me.
    Yes, it's still happening. I've tried again in Chrome (regular and incognito) and Safari, as well as my Laptop, iPad, and phone.

    I'm getting duplicated posts within my list, identical posts with different positions, page views, Impressions, CPM and Earnings. For example, one would be a total of a four digital page view and a three digital pageview titles.
    On my end, page-specific data doesn't reflect overall data, such as page views, earnings, etc.

    Thanks again.
     

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  • Support
    • Journey Support Team

    Hi Charlotte ! Thanks so much for these details - I can replicate now and I've escalated this to our engineers. Once they've shipped a fix or have more information, I'll reach back out!

    0
  • Support
    • Journey Support Team

    Charlotte This should be resolved!

    0

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