Skip to main content

Check-in for newbie

Elle
Edited

Hi, 

I'm just about a few days into implementing Journey (from SheMedia). When I left, they sent me a link to an article basically saying lots of sites have had issues moving to journey so just wanted to find out how I can check that the MCM connection is okay and a couple other things. 

Would love a quick check over my site - www.keepitsimpElle.com - to see if there are any improvements I can make. 

When I view my site from Safari, I see no ads whatsoever. Why is this and how do I rectify it? I can see ads when I view via Chrome. 

I no longer have an ad at the top of my sidebar (it was a sticky one with SheMedia). I've read other posts / help articles and I don't use a page builder so can't see what the issue is? 

Is there a way to exclude ads (fully or various ad formats) from certain pages?? 

Thanks. 

0

Comments

2 comments

Date Votes
  • Elle

    Hi, is there any chance of getting a response on this? 😬 Also would like to know if I can filter on my dashboard to see RPM and other stats over selected dates?

    0
  • John
    • Journey Support Team

    Hi Elle! I just checked on the site, and everything is looking good. Ads are displaying as they should, so you should be good to go. Journey sites don't have an upper sidebar ad, just the sticky (and better performing) lower one. We checked the site on Safari as well, and ads are displaying just fine. It's possible you have an ad blocker or configuration in Safari that's keeping the ads from showing up on your end. 

    You can absolutely exclude ads from certain pages - this article will tell you how to do it. Thanks!!

    Lastly, there are filters available in your analytics in the “Compare to” box. You're not able to select multiple filters, but that functionality may be available later. We have a couple articles available with more information on your analytics. Thanks!!

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

Please sign in to leave a comment.

Powered by Zendesk