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Ads.txt Error

Rudi Nor
Edited

Hi, 

I have tried to troubleshoot using these:

- If using Grow for WP, troubleshoot here.

- Add the ads.txt manually

- redirect the URL of my website /ads.txt to this URL: https://adstxt.journeymv.com/sites/********

 

After doing everything, I cleared my cache using LiteSpeed plugins and purged everything in my Cloudflare.  

I still facing the: "we were unable to verify ads.txt" file error message.

Please help. My site is grandcollector.com

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Comments

2 comments

Date Votes
  • Liz Brumer-Smith

    I'm having the same problem. I've followed all of the directions + reinstalled the manual ad's text on my host backend. When I do the test for my site, the proper ad text shows up. And when I click “troubleshoot” in the Journey app it says it's found. But on the Grow back end analytics, it says “Your ads.txt is missing or out-of-date.”

    Help!

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  • Igbinedion Chukwuwendu Marvin

    I'm having the same problem. I've followed all of the directions and also reinstalled the manual ad's text on my host backend. When I click “troubleshoot” in the Journey app it says it's found. But on the Grow back end analytics, it says “Your ads.txt is missing or out-of-date.”

    Please help solve this if you can. 

    I have cleared server and website cache

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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