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  • Support
    • Journey Support Team

    Hi Hello ! Spam comments shouldn't have to do with launching ads. I would reach out to your host to have them take a look and set up security measures as needed. If they end up finding anything that points to the ads as being the catalyst though, please send over their findings and we can take a look.

    Thanks!

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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