Privacy Policy + Ad Blocker

Completed

September 04, 2024 13:33

Hi!

There appears to be a problem with the Mediavine portion of my Privacy Policy that was auto-added from my Journey onboarding. I can only see the text when using an incognito browser; my developer says the Mediavine text that was auto-added is being blocked by ad blockers, probably because the script is being identified as an ad. Is there a fix for this or can I simply copy and paste the wording into my Privacy Policy myself?

Thank you!

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Official comment
Support

Journey Support Team

September 04, 2024 14:09
Hi Ashley Hall Smith ! If you're using an ad blocker the privacy policy text won't load because the ad blocker will block the ad script, which is what inserts the ads and all ad functionality, including the privacy policy text. This text shouldn't be needed if ads aren't being served though, so this is working as intended and shouldn't be any cause for concern.
Thanks!

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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