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Responsible ads not showing

Completed
Akibur Rahman

Journey does not have the option of horizontal display banner placement like Google AdSense?  On almost every page on my website, horizontal banners are better suited than square banners.  But I saw only square banner ads showing on all pages

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Date Votes
  • Official comment
    Support
    • Journey Support Team
    Edited

    Hi Akibur Rahman ! Ad sizes are handled automatically by the ad script and will vary based on what ad partner wins the ad auction and how much space our script perceives as available. This is intentional since the more ad size possibilities, the more competitive the bidding will be and the more likely an ad will be placed. So it's normal to see a variety of ad sizes/widths, including both square and banner ads, and one isn't necessarily more valuable than another.

    Thanks!

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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