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No in-content ads due to no hard breaks in HTML

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  • Official comment
    Support
    • Journey Support Team

    Hi Pietro Romeo ! Thanks for reaching back out. 

    I believe the script is unable to place ads on your articles because there aren't any hard breaks in between the content in the HTML. For our script to place ads, there have to be hard breaks between each paragraph, image, etc so the script can distinguish between the different elements in the post.

    Here's an example from an article on a site where the HTML works well with the script since there are plenty of specific elements with hard breaks in between them (note the > next to each element that indicates a hard break):

    Then, here's what the HTML of your articles looks like:

    You can see there aren't any separate elements, so I believe our script isn't able to figure out where one paragraph or piece of content ends and the next begins.

    Sometimes going through posts with this sort of HTML and clicking the Return or Enter key in between the paragraphs/elements can force the hard breaks in the HTML, but it depends on the platform you're using to build or write the post and if it has this functionality.

    Hope this helps!

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Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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