Lot of sessions in Analytics but ads are not displaying

Answered

August 09, 2024 07:13

Hi,

I implemented the grow script 5 days ago and since then I have more than 1500 sessions in Analytics, but I can't really see Ads showing anywhere and I have 0$ earnings. Don't you know what the problem could be?

Website: https://www.math-exercises.com/

Comments

1 comment

John

Journey Support Team

August 09, 2024 16:46
Hi Tomas! I just took a look at the site, and it looks like there's a script on the site that's causing an issue with our scriptwrapper and keeping ads from displaying. The script is mootools.js. If you're able to get it removed, you should start seeing ads displaying on the site. Thanks!!
0

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Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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