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Ensuring Journey Ads Display with Jetpack and Wordfence

Completed
Austin

Hello,

I hope you're having a great day!

I’m reaching out to confirm if Journey ads will display correctly when using Jetpack and Wordfence firewalls. I want to ensure that there are no conflicts that might prevent Journey ads from being shown.

Thank you!

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Comments

2 comments

Date Votes
  • Support
    • Journey Support Team

    Hi Austin ! As of right now, we don't have any conflicts with these two plugins and they shouldn't have any settings that prevent ads from loading. Here's a list of known conflicts for reference.

    Thanks!

    0
  • DaveZ

    Can't say there is a conflict, but anyone using Jetpack Boost should be cautious with the two JavaScript optimizations. I preemptively disabled them as I came onboard. 

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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